Authors’ Note: My ideas about decision making and the OODA Loop framework have grown considerably since this piece was first published. It is presented unedited to allow the reader to see how the thinking have developed overtime. I encourage you to check out the FSW Patreon Page for access to my newest work on John Boyd’s OODA Loop model.
By Christopher Brennan
My wife hates the fact that I make decisions in 30 seconds or less. She thinks about options, analyzes, I would say agonizes, and in general hates to be rushed to judgment. When we first met she did not understand how, if I was presented with a list of three options, I would pick something before she even finished reading the list. I finally explained it to her like this: In my job I have to make decisions in a fraction of a second, and I have to trust my life with those decisions. When you look at life that way it tends to stream line the thought process.
Firefighters must master the ability to take a mental snapshot of the situation presented to them and use that to make critical tactical decisions. Our business boils down to making decisions in a high stress environment with life and death consequences. It does not matter if you are talking about a structure fire, a heart attack, or a technical rescue incident. The reality of operating under those circumstances can be overwhelming, especially for a firefighter just starting out. If we want our people to thrive in that kind of chaotic, stressful environment, it is imperative to train them in Fire Ground Tactical Decision Making.
Every one of us in the fire service has worked with someone who was always cool and collected, and always seemed to know what the fire was doing a second or two before the fire itself did. Usually those are the experienced members, the “Salty Dogs”, who have been around the block and have a chest full of war stories to share. There is no question that experience is the single best way to master the art and science of sizing up a situation and making your tactical decisions. Experience comes with time though, and we are not responding to the numbers of Structure Fires that we have in the past. How do we develop experience in a firefighter who may only respond to a handful of structure fires a year? We develop our experience through Training. Obviously Training is our “answer” for a lot of situations. Training our members to be skilled in the art of tactical decision making must be a particular focus though, if it is going to be successful, and it must rest on a solid foundation.
Combat Decision Making
There is a concept that Fighter Pilots and Special Operations Warriors understand well called the Boyd Loop. (1) We can prepare ourselves to make better decisions on the fire ground if we examine it, and use the concept in our training.
The Boyd Loop is named for Col. John Boyd, of the US Air Force, a fighter pilot who wanted to understand how best to turn a tactical engagement in his favor. The decision making system that he developed has come to be known as the Boyd Loop, or the OODA Loop.
OODA stands for: OBSERVE; ORIENT; DECIDE; ACT. The four steps in the Boyd Loop.
Observation is the process of gathering data. This is where you are using your senses to get information about what is happening. The key is that you need to develop a filter, so that you are not trying to gather too much information. You need to focus on the critical information for your assignment and let the rest of the chaos become a fuzzy part of the backdrop.
Orientation is the process of synthesizing the available information and your personal mindset to deal with the problem. Put another way, this is taking your finely honed skills as a firefighter and matching them up to what you have observed about the task at hand.
Decision is where the rubber meets the road. It is taking the information and analysis and setting the best course of tactical action to achieve the strategic goal. You are using your Standard Operating Guidelines (SOGs), your training and your knowledge of the current fire ground situation to decide what you are going to do.
Action is what it is all about. Firefighters are pretty much task oriented creatures. We exist to “do” things on the fire ground. The other steps in the Loop have gotten us to this point.
It is important to remember that the OODA Loop is not a linear process. It is a dynamic cycle that starts when we are dispatched and, hopefully, continues until we have finished critiquing the incident. We do not simply pull up in front of the fire building, see that there is a fire on the first floor, recognize that because we are on the Engine today and assigned as the pipe-man that we will be pulling a hose line, decide to pull the line and then go put the fire out. That is an example of using the Boyd, or OODA, Loop, but we don’t stop there. As we continue the fight we are constantly gathering more data, orienting ourselves to the threats that are developing, deciding on a course of action and then acting upon it.
If we use the Boyd Loop successfully, what happens is that we actually give ourselves more time to think. We are using a smooth and efficient thought process that allows us to maintain our focus and at the same time devote a portion of our conscious mind to continually working its way through the OODA Loop.
Laying the Foundation
In order for our members to be able to apply the Boyd Loop successfully there are a few prerequisites that come in handy: well designed and exercised SOGs for Engine and Truck Company Operations, and a solid grounding in fundamental fire ground skills. Most of our departments are already functioning with these prerequisites in place. For those who do not, it isn’t impossible to master fire ground decision making, but it becomes considerably more complicated.
Why are Engine and Truck Company SOGs important? As a firefighter, like a computer, you only have so much “RAM” to work with. If you have to devote your mental energy to figuring out what tool to bring, or what your individual priorities need to be, you are behind in the Loop already, and you are at a disadvantage when it comes to maintaining situational awareness. Our SOGs should help limit the number of times we need to go through the Loop. They act as a flow chart for our common decisions. If you pull up in front of a structure fire, what is your assignment? What are your tools? If this is not spelled out ahead of time when we get on scene one of the first trips through the Loop has to be “wasted” on choosing a tool. The topic of riding positions and tool assignments has been covered in great detail by many fire service authors. I’m not going to start speculating what tool the firefighter behind the officer on the third arriving Engine should have. Those specifics need to be worked out based on your jurisdiction, with a nod toward what your “bread and butter” fires involve. If our SOGs are designed to provide clear direction about essential fire ground tasks we save our personnel a trip through the Loop.
In the same manner, having a standing guideline for an Incident Action Plan spells out our strategic goals, which frees the initial arriving Officers from having to make trip after trip through the Loop. Building SOGs ahead of time, which function in a similar way to EMS Standing Medical Orders, cuts down on the amount of thinking you have to devote to a given problem. It is much like going to a restaurant. You walk into a “steak place” with every intention of ordering a rib eye, medium rare, with a baked potato, and a pint. The only decision to make is picking an appetizer. The waiter hands you a menu and what do you do? You Look At Everything On It! You knew what you were going to order, but because there were options in front of you, you still take the time to see what they are. Time is not of the essence when ordering dinner, usually, but the same dynamic applies on the fire ground. If you have a huge menu to pick from, because the SOGs didn’t lay a foundation for picking the right “meal”, then you waste time filtering through everything that you have learned to eliminate options that are not relevant to the situation at hand. Well designed SOGs that our firefighters have trained on, and exercised to make sure they work, help to reduce the time needed in the Observe, Orient and Direct stages of the Boyd Loop.
Let’s say that my assignment is to be the Outside Vent Man (OVM). Our SOGs take care of focusing me on what I need to observe, the orientation I am going to take, and they streamline the decision making process for me because I should know what my specific initial response tasks are. By having tool assignments married to a fire ground assignment I have reduced the confusion even further. I arrive on the scene of a structure fire and observe a two-story, ordinary construction, single-family residence with fire showing from the Division B/C corner. My SOGs orient me to take a 24-foot extension ladder, a Halligan Bar and a Pike Pole to Division C; throw that ladder to the second floor in a manner that allows it to be used for rescue; ventilate the fire room with my pike pole upon being notified that the attack Engine is prepared to make entry; and then open any exterior doors on the Division C side and make a primary search from the exterior, without entering an IDLH atmosphere, until I have met up with my partner, whose initial task was to mirror my actions in the front of the building. How difficult is working through the OODA Loop going to be? It should be pretty straight forward. The only element of my assignment that may require more brain power is choosing the right window to ladder on the second floor. I am able to think about (ORIENT) that as I am making my size-up and triaging the building.
To make my way around to Division C, I choose to go down the Division D side of the building. As I pass between the building on fire and the Division D exposure (I’d call it a gangway, but using NIMS terminology makes this accessible to everyone) I OBSERVE a woman hanging out of a second floor window in need of rescue. What do I do now? Go through the Loop. I OBSERVE a condition. I ORIENT myself with my understanding of the circumstances as I know them from our SOGs and the current situation: there is a life safety risk; our SOGs say it is the job of the Second Truck to ladder the Division D side; the Second Truck is on scene. Now I have to DECIED. Do I abandon my assignment of opening up in Division C to rescue the woman, or do I make a quick radio call, “Command from Truck 1 OVM, I’ve got people hanging out second floor windows on the D Side. I’m continuing to the C side”? Do you DECIDE to do something different if the second truck is a mutual-aid company that you know is five minutes out? There is no one right answer. Your decisions must be predicated on the observations you make, based on the current conditions, and the orientation you have assumed. Once you make your decision, it is time to ACT.
Having a solid grounding in fundamental fire ground skills is the key to reducing the amount of “static” in the action phase of the Loop. You have made it around to the D side without encountering any situations which may cause you to divert from your SOG based assignment. Your first task is to throw a 24-foot ground ladder to a second floor window so that in can be used for rescue. Can you do it? Do you know how to throw a ladder by yourself? Do you have the strength? Do you know where it is supposed to go for rescue? If you don’t then you are once again slowing down in the Loop. Now you have to take a trip through the Loop to figure out how you are going to accomplish the task at hand.
The basics should be so ingrained in you that there is no need to “waste” any time in the Boyd Loop thinking about them. They are called “fundamentals” for a reason. They are fundamental to being able to do your job. If you are prepared through regular training how to throw a ladder, perform a VES, stretch a hose line, man a 21/2” exposure line by yourself, or any other fire ground task, you are speeding up how long it takes to get through the Loop. You are compressing time by removing unnecessary items from the menu and giving your brain more time to focus on those things that are 100 percent specific to the situation you are in: sizing up the building, reading the smoke, observing the effects of your fellow firefighters’ actions. Muscle memory is your friend. It works for elite athletes and combat marksmen. It will work for you.
1 – MSG Paul R Howe, US Army Retired. Leadership and Training For The Fight. Bloomington: AuthorHouse, 2005.